Privacy Policy

Introduction

Phoenix Buildings LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you submit a form on our website or otherwise provide personal information to us through our services.

By submitting your information through our contact or inquiry forms, you consent to the practices described in this policy.

How We Collect Your Information

When you opt in through one of our website forms or other contact methods, we may collect the following types of personal information:

• Name
• Email address
• Phone number
• Company or organization name
• Mailing address
• Any additional information you voluntarily provide in message fields

We only collect information that is relevant and necessary for the purposes identified at the time of collection. Information is gathered through website contact forms, opt-in forms, and any other methods where you voluntarily provide your details.

How We Use Your Information

We use the personal information you provide solely for the following purposes:

• Responding to your inquiries: To address questions, requests, or feedback you submit through our contact or inquiry forms.
• Customer communications: To send transactional messages such as order confirmations, service updates, appointment reminders, and delivery notifications related to your interactions with Phoenix Buildings LLC.
• Customer care and support: To follow up on your experience with our products and services, including requesting feedback or reviews after a completed transaction.
• Marketing communications (with separate consent): If you separately opt in to receive marketing messages, we may send occasional promotional communications about our products and services.
• Improving our services: To better understand how visitors engage with our forms and website so we can enhance your experience.

Phoenix Buildings LLC will never sell, rent, lease, or distribute your personal information to any third party for any reason. Your information is used exclusively by Phoenix Buildings LLC for the purposes described above. We will not use your personal information for purposes beyond those stated above without first obtaining your consent, unless required by law.

Opted-In SMS Information

Phoenix Buildings LLC values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities unless required by law or in connection with a legal obligation.

When you opt in to receive SMS or text messages from Phoenix Buildings LLC, the following applies:

• Your phone number will only be used to send you the types of messages you have consented to receive, such as order confirmations, appointment reminders, service updates, delivery notifications, and post-sale follow-ups as described at the time of opt-in. If you separately consent to marketing communications, you may also receive occasional promotional messages.
• You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.
• You may reply HELP to any message for assistance.
• Message and data rates may apply. Message frequency may vary.
• Your opt-in consent and phone number are not shared, sold, rented, or disclosed to any third party for any purpose.

Consent

By completing and submitting a form on our website, you are providing your express consent for Phoenix Buildings LLC to collect and use your personal information for the purposes outlined in this policy. You may withdraw your consent at any time by contacting us using the information provided below or by replying STOP to any SMS message.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. When your information is no longer needed, we will securely dispose of it in accordance with applicable data protection standards.

Data Security

We are committed to protecting your personal information. We maintain reasonable administrative, technical, and physical safeguards designed to protect your data against loss, theft, unauthorized access, disclosure, copying, use, or modification.

While no method of electronic transmission or storage is completely secure, we take all commercially reasonable steps to ensure your information is protected.

Cookies and Tracking Technology

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand how visitors interact with our site. You may adjust your browser settings to decline cookies, though some features of our website may not function properly without them.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your personal information, subject to any legal obligations we may have to retain it.
• Withdraw consent for future communications at any time, including by replying STOP to any SMS message.

To exercise any of these rights, please contact us using the details below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Phoenix Buildings LLC
‍Email: info@phoenixportablebuildings.com
Phone: (803) 715-1200
Address:
130 US-378,
Lexington, SC 29072

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